Cleaning FAQ
- Does Amenify have carpet cleaning services?
- Why can’t I book an appointment on the weekend?
- Will the cleaning team remove large items or trash during my Move Out Clean?
- How can I reach out to the cleaning individual / team directly?
- Why can I not schedule a specific time for the cleaning team to arrive?
- How do I receive the discount for booking on an Amenify Day?
- Why can't I book a cleaning service on the same day?
- Do I need to provide instructions for the cleaning team on what should be completed in my home?
- What type of cleaning chemicals or cleaning products are used?
- Why can I only book cleaning services on certain days?
- Will I get my full deposit back if I use Amenify for a move out clean?
- Will I be notified if the cleaner is running late?
- How do I give the leasing office permission to release my keys to the cleaner?
- How do I get in touch with my cleaner directly?
- Can I get the same cleaner again? Can I get the same cleaner every time?
- How does Amenify evaluate the cleaners? How do I provide a rating for my cleaner?
- How do I leave a tip for my cleaner?
- Will I be notified when my cleaning and/or chores are done?
- What to do if I have pets at home? Where does my dog or cat go for the cleaning?
- Do I need to be home for the service? How do you get the key for or access to my apartment?
- What is the pricing for cleaning? How is the price determined?
- What if an item is broken or damaged during my cleaning service?
- What time will my cleaning service occur?
- What does the cleaner not do?
- How long will my clean take?
- What days and times are Amenify cleans available? What is an Amenify Day or Cadence Day?
- What if I want to book a move-out clean? What's included in a move-out clean?
- What does an Amenify Deep Clean include?
- What does Amenify Standard Clean include?
- How do I prepare for an Amenify clean?